Support

Guarantee

Liocat offers a guarantee only to the rightful buyer from an authorised seller.

Your Liocat product is subject to guarantee under the terms of this warranty for manufacturing defects for a period of one (1) year * from the date of purchase, if purchased from an official representative.

* In Europe, the statutory minimum warranty period is 2 years for each product we sell.

In case of a defect, return the product to the seller with a description of the defect, a valid proof of purchase and all accessories.

During the warranty period you will receive a replacement product from your dealer, if available.

The warranty is void in the case of open products, physical damage, misuse, modification, repair by unauthorized persons, carelessness and use of the product for other than its intended purpose.

Warranty exclusions:

Damage caused by accidents or disasters such as fire, flood, earthquake, war, vandalism or theft.

Not compatible with other hardware / software not defined as minimum system requirements.

Accessories such as batteries and fuses.

Under no circumstances shall the manufacturer be liable for consequential or incidental damages, including loss of business profits or other commercial damages, resulting from the use of its product.

The Service

Authorized Liocat service:
FF Sp. z o.o.
Jaworska Street 6 pok. 16
53-612 Wrocław
with the reference “SITE”

Complaints

Complaints can be filed via the authorised dealer from whom the goods were purchased, if they offer such a service. In other cases, complaints must be filed to the Liocat Service address in accordance with the warranty requirements.